> For the complete documentation index, see [llms.txt](https://docs.codewords.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.codewords.ai/help-center/billing/billing.md).

# Billing

<details>

<summary>Do I need to pay to use CodeWords?</summary>

Every new user receives 5 starter credits with no payment card required. On the free plan, once your balance reaches zero or below, you can receive up to 2 additional credits per day (up to 10 credits total) — but only when you send a chat message, not when running a workflow.

Beyond the free credits and allowance, you’ll need to subscribe to a paid plan or top up your wallet to continue building and running workflows.

</details>

<details>

<summary>What are the subscription plans?</summary>

<div data-with-frame="true"><figure><img src="/files/TEtmzTGo9ztNecnviCQF" alt=""><figcaption><p>Monthly Subscription Plans</p></figcaption></figure></div>

<div data-with-frame="true"><figure><img src="/files/2FSB3IFf0SwXZKy5q9Xy" alt=""><figcaption><p>Annual Subscription Plans</p></figcaption></figure></div>

</details>

<details>

<summary>What’s included in the free plan?</summary>

The free plan includes:

* 5 one-time starter credits
* Up to 2 credits/day in additional usage (up to 10 credits total) once your balance reaches zero or below — granted only when you send a chat message, not when running a workflow.

</details>

<details>

<summary>Can I buy extra credits?</summary>

Yes. Paid subscribers can manually top up their wallet at any time but not on the free plan.

</details>

<details>

<summary>Do unused credits roll over?</summary>

Yes. Unused subscription credits roll over into future billing periods on paid plans.

</details>

<details>

<summary>What’s the difference between Pro and Business plans?</summary>

The Business plan includes:

* More monthly credits
* 2× top-up bonuses compared to 1.5× on Pro
* 1:1 consultations with the team
* Higher workflow execution limits
* Increased workflow building capacity
* Priority support for larger-scale automation usage

</details>

<details>

<summary>Can I transfer credits between accounts?</summary>

Currently, credits are tied to the account or workspace where they were purchased.

</details>

<details>

<summary>What happens to scheduled workflows if my credits reach zero?</summary>

Scheduled workflows may fail to run, and you’ll receive an email notification asking you to top up your account.

</details>

<details>

<summary>Can I estimate workflow costs before running them?</summary>

Yes. After a workflow runs for the first time, you’ll see estimated costs per execution on the [Usage page](https://codewords.agemo.ai/usage), where you can also review your cycle spend, top category, and a per-chat / per-workflow breakdown of credits.

</details>

<details>

<summary>How can I see how my credits are being used?</summary>

Go to the [**Usage page**](https://codewords.agemo.ai/usage) to review your spending across chats and workflow runs. It shows:

* **Cycle spend** — total credits used this billing cycle, with a daily chart split between **Chat** and **Runs**.
* **Wallet, Plan, and Top Category** — your current balance, your subscription tier, and where most of your credits are going.
* **Day-by-day breakdown** — click any day to see exactly which chats and workflows consumed credits that day, with per-item call counts and costs.

</details>

<details>

<summary>What happens if I am unable to use a payment card?</summary>

If your payment is declined or you're unable to use your current card, please try again with a different payment method. If the issue continues, contact your bank or card provider for assistance.

</details>


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